Empowering Young Minds to Flourish in School and Life
Effective Date: June 31, 2024
At Wisely & Co., we are dedicated to protecting the privacy of our users, including families, teens, and parents. This Privacy Policy explains how we collect, use, and protect your information when you use our website, products, and services. We are committed to complying with both the UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as well as other applicable laws.
1. Information We Collect
We collect both personal and non-personal information from you:
a. Personal Information:
● Name, email address, mailing address, phone number when you sign up, create an account, or make a purchase.
● Payment information when making purchases, processed securely by third-party payment providers (we do not store payment details).
b. Non-Personal Information:
● Device and browser details, IP address, and usage information collected via cookies and other tracking technologies.
2. How We Use Your Information
We use your information for the following purposes:
● To process transactions and fulfill your orders.
● To communicate with you regarding your account, purchases, or inquiries.
● To send you updates, newsletters, and marketing materials with your consent.
● To analyze website usage and improve our services.
● To comply with legal obligations.
3. Lawful Basis for Processing (UK Users)
Under GDPR, we process your personal data on the following legal bases:
● Consent: When you sign up for marketing communications.
● Performance of a contract: To process transactions and deliver products.
● Legitimate interest: For improving our services and security.
● Compliance with legal obligations.
4. Your Rights (UK and EU Users)
Under GDPR, you have the right to:
● Access your personal data.
● Correct any inaccuracies in your data.
● Request deletion of your personal data (“right to be forgotten”).
● Restrict or object to processing of your data.
● Request data portability.
● Withdraw consent at any time where consent is the lawful basis.
● Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
5. Your Rights (California Users)
Under the CCPA, California residents have the right to:
● Know what personal information we collect, how we use it, and if we sell it.
● Request access to the personal information we have collected about you.
● Request deletion of your personal information, subject to certain exceptions.
● Opt out of the sale of your personal information (we do not sell personal information).
● Receive equal service and pricing, even if you exercise your privacy rights.
6. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
● Service providers who assist with our operations (e.g., payment processors, delivery partners), subject to confidentiality agreements.
● Legal authorities if required by law or to protect our rights, safety, or property.
● International transfers: If we transfer data outside of the UK or EU, we ensure that appropriate safeguards are in place (e.g., standard contractual clauses).
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site, analyze usage, and tailor our marketing. You can manage your cookie preferences through your browser settings or by using our cookie management tool.
For California residents, we also respond to Do Not Track (DNT) signals as required by CCPA.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Data Security
We take reasonable precautions to protect your personal information. Our website uses industry-standard security measures to prevent unauthorized access, disclosure, or misuse of your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children’s Privacy
We are committed to protecting children’s privacy. Our services are designed for families, but we encourage parents to monitor their children’s activities. We do not knowingly collect personal information from children under 13 in the USA or under 16 in the UK without verifiable parental consent.
11. International Transfers of Data (UK and EU Users)
If we transfer personal data outside the UK or the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission, to guarantee the privacy and security of your data.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and if significant, we will notify you via email or a notice on our website.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: talktous@wiselyandco.com
Mailing Address:
Wisely & Co Enterprises
Suite 14, 2 Mount Sion
Tunbridge Wells
Kent
TN1 1UE
United Kingdom
For UK residents, you can also lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk